Can no longer access some websites or login after update
My browser crashed and updated itself the other day and when I reopened it I had been logged out of everything. I’ve managed to get back in to some accounts but some things like gmail won’t let me. I’ll type in my email but the “Next” button won’t work either being clicked on or hitting enter.
There’s also a few shopping websites that just won’t open at all and I have the same problem with LinkedIn.
I tried restarting my computer and also removing Firefox and redownloading it and while I managed to get into LinkedIn once I couldn’t get anything else to work. I’m just not sure what else to try or if I just have to wait for another update?
All Replies (4)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
I work with Traffic Exchanges and I need to be able to see each website
that wants to advertise in my TE. But After the update I am not able to
see half of the websites I need to check. The only thing I read that might help is a statement that said, "Turns out the option DNS over HTTPS is what caused the problem", I don't know what that means. Please help me!
You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.
You can check the Network Monitor to see if content is blocked or otherwise fails to load.
If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.
I find the area, hopefully this works...