This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New printer dialogue

more options

When using the new printer dialogue box, the print comes out at quarter size - A6 size on A4 paper. How can this be corrected, so it prints at normal size?

When using the new printer dialogue box, the print comes out at quarter size - A6 size on A4 paper. How can this be corrected, so it prints at normal size?

Chosen solution

hello andrew,

while the problem sounds somewhat simple, there could be a variety of reasons for it.

for now, try something easy and lets see if it helps.

enter and go to this url:

about:support

then at the bottom of the long page there is a place/way to clear out the Firefox's stored printer settings.

hopefully, clearing it out will revert you back to the printer settings in the o.s.

Ler a resposta no contexto 👍 0

All Replies (2)

more options

Chosen Solution

hello andrew,

while the problem sounds somewhat simple, there could be a variety of reasons for it.

for now, try something easy and lets see if it helps.

enter and go to this url:

about:support

then at the bottom of the long page there is a place/way to clear out the Firefox's stored printer settings.

hopefully, clearing it out will revert you back to the printer settings in the o.s.

more options

Thank you for the suggestion. It seems to have done the trick but if it recurs, I'll post a new question.