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Firefox is not opening, and will not show any error message or anything and just automatically shuts down

  • 1 resposta
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either go into safe mode and trouble shoot or refresh my firefox, deleting everything. So, I first went with going into safe mode, and as soon as the firefox safe mode tab opened, it closed itself again! So, I went to refresh because that was the only other option, and even after I refreshed, the firefox browser still closed itself. I scanned my computer for malware or viruses using two seperate malware detection programs, (Kaspersky Endpoint Security 10 for windows, and I used Malwarebytes' Anti-Malware). I have tried using google, however I am having the same exact problem with google as well! Please, someone help, I need this to log into my live sessions at my cyber school. I wish I could add images but the tab always blinks away after a second, and I'm not fast enough to get a picture of it.

Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either go into safe mode and trouble shoot or refresh my firefox, deleting everything. So, I first went with going into safe mode, and as soon as the firefox safe mode tab opened, it closed itself again! So, I went to refresh because that was the only other option, and even after I refreshed, the firefox browser still closed itself. I scanned my computer for malware or viruses using two seperate malware detection programs, (Kaspersky Endpoint Security 10 for windows, and I used Malwarebytes' Anti-Malware). I have tried using google, however I am having the same exact problem with google as well! Please, someone help, I need this to log into my live sessions at my cyber school. I wish I could add images but the tab always blinks away after a second, and I'm not fast enough to get a picture of it.

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia