This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Trouble with Facebook

  • 2 respostas
  • 1 has this problem
  • 10 views
  • Last reply by jeddolnick

jeddolnick
jeddolnick
more options

For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.

For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.
Capturas de pantalla anexas

Chosen solution

Uninstalling Bit Defender Anti-Tracking resolved the problem.

Ler a resposta no contexto 👍 0

All Replies (2)

Terry
Terry
more options

I have Enhanced Tracking Protection on and can use FB without issue. This article may help: https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more

jeddolnick
jeddolnick Question owner
more options

Chosen Solution

Uninstalling Bit Defender Anti-Tracking resolved the problem.