Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

access blocked

Kee999
Kee999
more options

can't open firefox. keep getting access block, I've tried reloading firefox three times keep getting access blocked

can't open firefox. keep getting access block, I've tried reloading firefox three times keep getting access blocked

Chosen solution

Windows 10 has a setting that hinders or permits from apps to run on the o.s.. This is a feature to protect the o.s. from unauthorized installations of apps.

So it could be that the permission for the current windows user has been limited to using apps but not installing them.

If you go to the windows control panel/management console for users, you may find that the setting for permissions needs tweeking.

In addition to the above, you can also try rebooting windows. Sometimes the ol'file permissions have locked up the files. So rebooting the os can release the file lock(s) and set your FF on the right course.

Let us know what you find !  :-)

Ler a resposta no contexto 👍 0

All Replies (1)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

Chosen Solution

Windows 10 has a setting that hinders or permits from apps to run on the o.s.. This is a feature to protect the o.s. from unauthorized installations of apps.

So it could be that the permission for the current windows user has been limited to using apps but not installing them.

If you go to the windows control panel/management console for users, you may find that the setting for permissions needs tweeking.

In addition to the above, you can also try rebooting windows. Sometimes the ol'file permissions have locked up the files. So rebooting the os can release the file lock(s) and set your FF on the right course.

Let us know what you find !  :-)