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Brother and Epson Printers printing blank pages from an online web site, chrome seems to be okay printing the same pages

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  • Last reply by jonzn4SUSE

bkg
bkg
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Both printers, (Epson and Brother) I have will not print pages from an online website, if I switch to chrome it prints fine. When using FF the pages go thru the printers, but come out blank, i.w. they do not print

Both printers, (Epson and Brother) I have will not print pages from an online website, if I switch to chrome it prints fine. When using FF the pages go thru the printers, but come out blank, i.w. they do not print

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Please provide steps to replicate. I have an old EPSON Stylus Photo RX620 and have no issue. What do you see when viewing print preview?

Try the same steps in safe mode. Firefox safe mode: Click the menu button, click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.

Have you tried the same steps in a different user account?