This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

this is my 2nd try. Firefox is placing web search descriptions on top of the web addresses during searches

  • 8 respostas
  • 1 has this problem
  • 8 views
  • Last reply by jga2000

jga2000
jga2000
more options

This is my second attempt to get some help with this problem.

When I do a web search, Firefox will place the website description of that search on top of the web address for that search. So basically it places the text for both the search findings and website address on top of each other. Look at the uploaded image and you will see what I'm talking about.

I have tried changing the font sizes and other settings to fix this but nothing works. There has to be another solution.

If I can't get it fixed, I'm going to start using another browser.

This is my second attempt to get some help with this problem. When I do a web search, Firefox will place the website description of that search on top of the web address for that search. So basically it places the text for both the search findings and website address on top of each other. Look at the uploaded image and you will see what I'm talking about. I have tried changing the font sizes and other settings to fix this but nothing works. There has to be another solution. If I can't get it fixed, I'm going to start using another browser.
Capturas de pantalla anexas

Chosen solution

OK. I think we are good here. Thanks for all your help on this issue.

Ler a resposta no contexto 👍 0

All Replies (8)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Hi, I don't think we can reproduce this issue on the basis of information you provided.

But this icon is suspicious. Does this issue happen in a troubleshoot mode?

jga2000
jga2000 Question owner
more options

hi. I'm not sure I understand what you mean by "this icon is suspicious". I put FF in troubleshoot mode and the problem was not present. It looked fine. I exited troubleshoot mode and then reset or FF and that did not solve the issue. Problem persists.

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

What add-ons do you have?

jga2000
jga2000 Question owner
more options

The only thing i have is Web Threat Shield but that is an extension of my anti-virus software - webroot. Any extensions I might have had were disabled or removed when I did the refresh.

Update - I disabled the webroot extension and that took care of the problem. But I have been using webroot for several years and never had this issue before. Am I creating problems for myself if I keep this extension disabled? Thanks

jga2000 modificouno o

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Can you turn it off for a moment and test the web search page again?

jga2000
jga2000 Question owner
more options

This was an update to my post above. I disabled the Webroot extension and that took care of the problem. But I have been using Webroot for several years and never had this issue before. Do I need this extension and am I creating problems for myself if I disable it? Thanks

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

I don't think this extension is necessary. Firefox itself is quite secure these days. It's better to install uBlock Origin.

jga2000
jga2000 Question owner
more options

Chosen Solution

OK. I think we are good here. Thanks for all your help on this issue.