This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Bookmarks

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by Bithiah

more options

After a refresh of Firefox I lost all of my bookmarks. I have tried everything that online support suggests but nothing I do works. Please help! I have years of bookmarks that are very important to me.

Thank you

After a refresh of Firefox I lost all of my bookmarks. I have tried everything that online support suggests but nothing I do works. Please help! I have years of bookmarks that are very important to me. Thank you

All Replies (3)

more options

Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

Hope I helped!

Kind regards,

Bithiah

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

If the above does not help;

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah