Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google maps cannot access my location

  • 5 respostas
  • 1 has this problem
  • 23 views
  • Last reply by cor-el

more options

Google Maps cannot access my location when I'm in Firefox. I'm running Mac OS Big Sur on an M1 Mac. Safari works fine. Location Services is enabled in System Prefs.

Google Maps cannot access my location when I'm in Firefox. I'm running Mac OS Big Sur on an M1 Mac. Safari works fine. Location Services is enabled in System Prefs.
Capturas de pantalla anexas

All Replies (5)

more options

What do these websites say about your location?

http://whatismyipaddress.com/ Under the map, look for Location Not Accurate?

http://browserleaks.com/geo

https://whatismyipaddress.com/geolocation

https://html5demos.com/geo/

https://www.iplocation.net/find-ip-address

How to set your location manually in Firefox(Windows) https://support.mozilla.org/en-US/questions/1197142#answer-1115502

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites

more options

I think it's a Firefox permissions issue. My IP address is showing accurately. As I said before, Safari is working fine.

more options

See screenshot attached.

more options

Go to the web page. Once the page is loading, mouse to the address bar and Left-click the icon. There should be a right-arrow somewhere. Press it. Now select More Information. On the top select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

more options

You can also check the location setting in "Tools -> Page Info" and in Settings.

  • Tools -> Page Info -> Permissions -> Access your Location
  • Settings (Options/Preferences) -> Privacy & Security -> Permissions: Location -> Settings