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Denied access to website due to my Firefox web browser not being updated

  • 5 respostas
  • 1 has this problem
  • 1 view
  • Last reply by ddeaver80

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I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance.

Sincerely, David

I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance. Sincerely, David

Chosen solution

unfortunately on iOS you can't use an extension to modify the user agent as add-ons aren't supported.

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All Replies (5)

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Is it Firefox for iOS, right? So this is that website's issue. They didn't recognize correctly your browser. You have to tell them to fix their UA sniffer.

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Yes it is Firefox for iOS. Pardon my computer illiteracy, I need to tell the website that they need to fix their UA sniffer? What is a UA sniffer? You wouldn’t be trying to prank me now would you Ty? Lol

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UA = user agent, the browser's self-identification

The site may be requiring "Firefox" to be in the range of, say, version 78-93. However, Firefox for iOS has a different numbering series so if the site's version checker doesn't account for that, it will reject you without a good reason.

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Chosen Solution

unfortunately on iOS you can't use an extension to modify the user agent as add-ons aren't supported.

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Thank you all for the education and assistance. I appreciate it very much! Have a great day!