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Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit

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  • Last reply by Amelia

bach9112
bach9112
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Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit. Netflix gives this error

Secure Connection Failed

An error occurred during a connection to www.netflix.com. PR_END_OF_FILE_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit. Netflix gives this error Secure Connection Failed An error occurred during a connection to www.netflix.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…

Chosen solution

Hello,

This is not fault of the new update. This error can be caused by many things, but I think that the easiest one to start with is disabling DoH. It is a measure that although secures your dns queries, may not be the best for errors like this. To do this, go to about:preferences#general and find the network settings. Click on change settings and turn off DNS over HTTPS.

More information about DNS over HTTPS can be found at DNS-over-HTTPS (DoH) FAQs

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All Replies (1)

Amelia
Amelia
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Chosen Solution

Hello,

This is not fault of the new update. This error can be caused by many things, but I think that the easiest one to start with is disabling DoH. It is a measure that although secures your dns queries, may not be the best for errors like this. To do this, go to about:preferences#general and find the network settings. Click on change settings and turn off DNS over HTTPS.

More information about DNS over HTTPS can be found at DNS-over-HTTPS (DoH) FAQs