This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the inbox summary file cannot be opened. perhaps there is a disk error, or the full path is too long.

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

Hello.

I am using version 68.12.1 and the unified folders work fine. I have upgraded to version 91.5.0 (32-bit) and I get this error:

can't open the inbox summary file. maybe there is a disk error, or the full path is too long.

The error appears in English. I don't know if the English translation is exact.

The unified folders look like in the attached image.

I need help, thank you

Hello. I am using version 68.12.1 and the unified folders work fine. I have upgraded to version 91.5.0 (32-bit) and I get this error: can't open the inbox summary file. maybe there is a disk error, or the full path is too long. The error appears in English. I don't know if the English translation is exact. The unified folders look like in the attached image. I need help, thank you
Capturas de pantalla anexas

All Replies (1)

more options

Highlight the folder, right-click and select 'repair folder' as that normally fixes that.