This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website won't open on Firefox but will open on other browsers

more options

Website fathom.intelliagent.com won't open on Firefox but will open on other browsers. It worked yesterday but today it won't open. Help me please. Thanks.

Website fathom.intelliagent.com won't open on Firefox but will open on other browsers. It worked yesterday but today it won't open. Help me please. Thanks.

Chosen solution

Do you get this:

The server redirects that address to

https://crm.intelliagent.com/

Firefox displays an error page indicating SEC_ERROR_REVOKED_CERTIFICATE

This is confirmed by:

https://www.ssllabs.com/ssltest/analyze.html?d=crm.intelliagent.com

It seems to be a common problem for GoDaddy/Starfield customers. The reason this shows up fastest in Firefox is that Firefox still does real-time certificate revocation checks, while most other browsers have a list they download every so often.

I wonder whether this is related to the fact that the domain name registration was due for renewal earlier today?

If you have a working relationship with this company, I suggest reaching out to them ASAP about this problem.

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Do you get this:

The server redirects that address to

https://crm.intelliagent.com/

Firefox displays an error page indicating SEC_ERROR_REVOKED_CERTIFICATE

This is confirmed by:

https://www.ssllabs.com/ssltest/analyze.html?d=crm.intelliagent.com

It seems to be a common problem for GoDaddy/Starfield customers. The reason this shows up fastest in Firefox is that Firefox still does real-time certificate revocation checks, while most other browsers have a list they download every so often.

I wonder whether this is related to the fact that the domain name registration was due for renewal earlier today?

If you have a working relationship with this company, I suggest reaching out to them ASAP about this problem.