This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Empty Folder Says it has Unread Message

  • 1 resposta
  • 1 has this problem
  • 20 views
  • Last reply by Matt

more options

At least one of my folders shows in the left pane that it has one unread message. But in the right pane I have removed all messages. There's nothing there, yet on the left it says I have one unread message. How can I either find the invisible message or clear the warning?

In another folder, I do have messages but all are marked as read. But on the left the folder continues to indicate there's one unread message ... somewhere I can't find it.

Compacting folders hasn't helped.

Any ideas?

At least one of my folders shows in the left pane that it has one unread message. But in the right pane I have removed all messages. There's nothing there, yet on the left it says I have one unread message. How can I either find the invisible message or clear the warning? In another folder, I do have messages but all are marked as read. But on the left the folder continues to indicate there's one unread message ... somewhere I can't find it. Compacting folders hasn't helped. Any ideas?
Capturas de pantalla anexas

All Replies (1)

more options

right click the folder, select properties and then the repair button.