This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Shortcuts now not working

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by trevor30

trevor30
trevor30
more options

My shortcuts on my home screen now no longer work UNLESS Firefox is already running - in other words, if Firefox is not currently running, pressing the shortcut does absolutely nothing? I can still create new shortcuts and open them IF Firefox is running but as soon as Firefox is closed the shortcuts no longer work? If I use Chrome to create a shortcut on my home screen, the problem does not occur - I can close Chrome, press on the shortcut and Chrome opens the shortcut sorks just fine. Firefox is set as the default browser but In case it's relevant, I have recently applied a MIUI update on my Xiaomi Poco phone. Any help woud be much appreciated.

My shortcuts on my home screen now no longer work UNLESS Firefox is already running - in other words, if Firefox is not currently running, pressing the shortcut does absolutely nothing? I can still create new shortcuts and open them IF Firefox is running but as soon as Firefox is closed the shortcuts no longer work? If I use Chrome to create a shortcut on my home screen, the problem does not occur - I can close Chrome, press on the shortcut and Chrome opens the shortcut sorks just fine. Firefox is set as the default browser but In case it's relevant, I have recently applied a MIUI update on my Xiaomi Poco phone. Any help woud be much appreciated.

All Replies (1)

trevor30
trevor30 Question owner
more options

So my problem is even stranger - without a resolution to my problem I decided to go the reinstall route (which is a pain but it needs sorting). So I uninstalled Firefox and reinstalled but the problem still exists - any home screen shortcuts I create don't work if Firefox isn't already running!!!! HELP anyone please, it's driving me nuts!!