This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't change "Place a copy in" section under "Copies & Folders"

  • 1 resposta
  • 2 have this problem
  • 2 views
  • Last reply by BierDav

more options

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything.

When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything. When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

Chosen solution

The problem, was that my owl licence was expired

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

The problem, was that my owl licence was expired