This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube sound doesn't work

  • 4 respostas
  • 5 have this problem
  • 6 views
  • Last reply by cor-el

more options

So, YouTube sound doesn't work, and only YouTube, i already checked similarly posts but none of them helped, the sound plays for a fraction of second then just stop, if i click the player to like skip to a certain time frame of the video it plays the sound... for a fraction of second again... i don't know what to do. I already tried: Checking the player to see if its muted (and the tab) Checked other sites (they work fine) Checked if its a specific video (all of them have the problem) Checked other browsers (they work fine) Checked permissions Reinstalled Firefox Refreshed Firefox Restarted the computer multiple times...

So, YouTube sound doesn't work, and only YouTube, i already checked similarly posts but none of them helped, the sound plays for a fraction of second then just stop, if i click the player to like skip to a certain time frame of the video it plays the sound... for a fraction of second again... i don't know what to do. I already tried: Checking the player to see if its muted (and the tab) Checked other sites (they work fine) Checked if its a specific video (all of them have the problem) Checked other browsers (they work fine) Checked permissions Reinstalled Firefox Refreshed Firefox Restarted the computer multiple times...

All Replies (4)

more options

It's every single video, and yes i already tried that too, but i noticed that Twitch player also does that, so it seems to be a problem with the player ?? I just want to watch videos and lives on firefox instead of having to use another browser...

more options

Can you post a screenshot showing your sound setup. I have external speakers. see screenshot

cor-el modificouno o

more options

Sorry for small pic, but here's a link to bigger pic.

https://paste.opensuse.org/96599008

cor-el modificouno o

more options

I try to edit your reply and add the large screenshot then I get a 502 Bad Gateway response, but I'm able to attach the screenshot image in this reply.

EDIT: It worked to attach the large image to the reply with the small image, only to the reply with the link it doesn't work I managed to get the screenshot attached to the other reply as well.

(removed the screenshot added to this reply)

cor-el modificouno o