This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Spam emails

  • 1 resposta
  • 1 has this problem
  • 6 views
  • Last reply by christ1

more options

I have started getting lots of spam emails that Thunderbird is not identifying as spam. They go through to my Inbox. Thunderbird is identfying other emails as spam and correctly puts them in the spam folder.

Examples today are from Order-Shipment and Professional Who's Who.

Why is this happening and what can I do to stop it?

I have started getting lots of spam emails that Thunderbird is not identifying as spam. They go through to my Inbox. Thunderbird is identfying other emails as spam and correctly puts them in the spam folder. Examples today are from Order-Shipment and Professional Who's Who. Why is this happening and what can I do to stop it?

All Replies (1)

more options

You need to manually mark (at least some) of those messages 'As Junk'. https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages