This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Autofill Password Prompt Not Working

  • 1 resposta
  • 4 have this problem
  • 1 view
  • Last reply by Paul

drexel.r.king
drexel.r.king
more options

Hello, the firefox autofill for apps on my android phone is not working properly. I have firefox selected in autofill service. I have 'autofill in other apps' selected as well. Sometimes the 'search firefox' prompt appears. When it does I usually have to use biometrics to log in, restart the desired app, and search for the password when prompted again. If I have gotten this far, I am often only able to input the username and not the password. Is there a way to manually pull the prompt? Is there a way to copy the password from the android password manager once it is pulled up? Thank you

Hello, the firefox autofill for apps on my android phone is not working properly. I have firefox selected in autofill service. I have 'autofill in other apps' selected as well. Sometimes the 'search firefox' prompt appears. When it does I usually have to use biometrics to log in, restart the desired app, and search for the password when prompted again. If I have gotten this far, I am often only able to input the username and not the password. Is there a way to manually pull the prompt? Is there a way to copy the password from the android password manager once it is pulled up? Thank you

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you open the Firefox for Android menu, select Settings and Logins and Passwords, do you see the credentials for that app saved?

Which app is it where it is not auto-filling your credentials?

If you can see the credentials saved, you can tap the copy icon to copy and paste them across.