This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Address Book syncing with Google Contacts in only one direction on Windows 10 device.

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by rglaffitte

more options

I have installed TB91 on Windows 10. I used the new CardDav in-built feature to connect my Address book with my Google Contacts. The initial connection imported all of the contacts correctly, but I am finding that the syncing only works one way. Any additions or changes I make to Thunderbird Address Book do show up in the Google Contacts, BUT any changes or additions to the Google Contacts are not reflected in the TB Address book. I have installed TB91 on an Apple MacBook, connecting to the same Google accounts, and the syncing works perfectly in both directions. Email and Calendar are syncing just fine. It's only a problem with the Contacts/Address book on Windows 10. Any suggestions for what might be causing the one-way problem on the Windows 10 desktop, or how to fix it? I'd be happy to do do a total uninstall and reinstall if necessary, but it would be great to find a simpler solution. Thank you.

I have installed TB91 on Windows 10. I used the new CardDav in-built feature to connect my Address book with my Google Contacts. The initial connection imported all of the contacts correctly, but I am finding that the syncing only works one way. Any additions or changes I make to Thunderbird Address Book do show up in the Google Contacts, BUT any changes or additions to the Google Contacts are not reflected in the TB Address book. I have installed TB91 on an Apple MacBook, connecting to the same Google accounts, and the syncing works perfectly in both directions. Email and Calendar are syncing just fine. It's only a problem with the Contacts/Address book on Windows 10. Any suggestions for what might be causing the one-way problem on the Windows 10 desktop, or how to fix it? I'd be happy to do do a total uninstall and reinstall if necessary, but it would be great to find a simpler solution. Thank you.

All Replies (1)

more options

I am having a one way contacts sync issue as well, only the opposite direction. Changes on TB do not show in Google contacts, but changes in Google show in TB. I too am using Windows 10 on a desktop. Email is syncing and calendar is syncing both ways. I even figured out how to add my wife's calendar to TB on my desktop. I am using TB version 102.1.2.

I just started using TB. I have been using em Client. I liked it, but it started having problems connecting to gmail and I couldn't ever get it resolved. em Client support forum was very helpful with suggestions, but never could get it resolved. So I decided to give TB a try. I like it so far, except for this issue. I do have one suggestion. It would be nice if the subject was under Correspondent like other email apps (even mobile). IMHO this would make much better use of space and look more modern. Don't get me wrong, TB seems to be a very good app as is, just a suggestion.