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Removed login for a site but can still login

raymor
raymor
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I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in.

When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in.

After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app.

Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in. When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in. After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app. Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

All Replies (2)

raymor
raymor Question owner
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Dropa said
https://support.mozilla.org/en-US/kb/autofill-logins-firefox https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms

Yes I already know about this. As I said above, I removed the login info for id.logi.com and www.logitech.com and while the associated application for id.logi.com didn't show me logged in, logitech's site did which doesn't make any sense.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Usually it's a Cookies/Site Data issue, but let's use a different view.

Open the page where you suspect cookies are set, then open the Storage Inspector tool by pressing Shift+F9. By default, Firefox should start by listing cookies. You can right-click any cookie to clear by site or clear all.

Next, expand local storage and check for values there. Remove as needed.

Next, expand session storage and repeat.

Finally, although most sites do not use it, expand Indexed DB and check that just in case.

Then reload the page bypassing the cache, using either:

  • Shift+click the reload button on the toolbar
  • Ctrl+Shift+R
  • Ctrl+F5

Any improvement?