This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Confirmation Code

marcasol
marcasol
more options

I´m trying to logg in in a different pc and it supposed that I will received a confirmation code on my email to logg in, however I´ve been trying this for almost 2 weeks and I have never receive the code, I entrer my password to submit this support ticket and I was able to logg in, however its been imposible to do it in the brower. Thanks,

I´m trying to logg in in a different pc and it supposed that I will received a confirmation code on my email to logg in, however I´ve been trying this for almost 2 weeks and I have never receive the code, I entrer my password to submit this support ticket and I was able to logg in, however its been imposible to do it in the brower. Thanks,

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola Este es el foro de ayuda en español, el código llega a los minutos por lo tanto podría estar en el spam de tu correo, si tienes una segunda cuenta de correo (Lo recomiendo) también llega a está, otra posiblidad es que el servidor de sync considere tu cuenta, por información de Internet, como gerneradora de spam por lo tanto la bloque. Saludos