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Can't view some elements on websites

  • 1 resposta
  • 0 have this problem
  • 9 views
  • Last reply by IanRestrepo

Cindy
Cindy
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If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

All Replies (2)

IanRestrepo
IanRestrepo
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¡ Hello Cindy !

Could you upload a screenshot or give me a link to those pages you mention?

Att: Ian Restrepo | Moz://a Contributor

IanRestrepo
IanRestrepo
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If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections.

We recommend uninstalling your third-party antivirus software and using the security software offered for Windows by Microsoft:

  • Windows 8 and Windows 10 - Windows Defender (built-in)

Att: Ian Restrepo | Moz://a Contributor