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Printer dialogue showing unused printers

  • 2 respostas
  • 2 have this problem
  • 18 views
  • Last reply by KW

KW
KW
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When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them from Firefox. I already tried clearing the printer settings by clicking "Clear saved print settings" in troubleshooting, but the old printer names are still showing up.

When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them from Firefox. I already tried clearing the printer settings by clicking "Clear saved print settings" in troubleshooting, but the old printer names are still showing up.

All Replies (2)

petergroft
petergroft
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Try to run the printer troubleshooter: a. Press Windows key+X. b. Click on Control Panel. c. Click on Troubleshooting. d. On the left pane, click on view all. e. From the list, double-click on the printer. f. Run the printer troubleshooter.

Regards, Peter

KW
KW Question owner
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I am on a Mac. Also, this is not a problem with my system's printer settings, it is only when printing using Firefox printer dialogue that I see the older printers in the Destination list.