Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

UPDATED AND LOST EVERYTHING.

  • 1 resposta
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

trubadore
trubadore
more options

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Sorry for your lost. Did you run Firefox on another device? Going forward I recommend running multiple versions of Firefox on multiple devices. This way your data is not in just 1 browser on 1 device. see old screenshot

jonzn4SUSE modificouno o