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Multiple websites not working properly with Firefox

  • 2 respostas
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

vetbird
vetbird
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Multiple websites including Wall Street Journal, Etrade, Ultimate Guitar Tabs and several news sites are freezing up or failing to load properly. Latest updates on Firefox and Windows 11. I've used Firefox for years but now its becoming increasingly annoying to the point of uselessness and no one seem interested in helping. Microsoft Edge seems to work just fine. Its not as slick as Firefox but at least it works.

Multiple websites including Wall Street Journal, Etrade, Ultimate Guitar Tabs and several news sites are freezing up or failing to load properly. Latest updates on Firefox and Windows 11. I've used Firefox for years but now its becoming increasingly annoying to the point of uselessness and no one seem interested in helping. Microsoft Edge seems to work just fine. Its not as slick as Firefox but at least it works.

All Replies (2)

willjoe24421
willjoe24421
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If clearing the cookies and cache didn't help, you should check your computer for malware. Certain types of malware are known to target Firefox and can prevent it from loading various websites: If you have an antivirus or Internet security program, update its detections database and do a full scan of your system.

Regards, Will

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window