This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Email Subscription

  • 3 respostas
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

amartin4
amartin4
more options

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.
Capturas de pantalla anexas

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Yes, I can see the same error message, so maybe consider to file a bug report to have the devs look into this.

AliceWyman
AliceWyman
  • Moderator
more options

To file a bug report, see File a bug report or feature request for Mozilla products.

For what it's worth, there's a recent discussion topic about this problem on the Mozilla Connect website: https://connect.mozilla.org/t5/discussions/email-communications-settings-page-is-down/td-p/29693

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could you try again as I've received a message that this is fixed by the Fx Account team.

Just had an update from the FxA team - please can you go back to users reporting this issue, asking them to try again. They should find that it works now.