Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't import bookmarks from Chrome into Firefox. Chrome bookmarks do not show as available

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by Terry

more options

I followed the steps to import bookmarks from Chrome into Firefox but when I choose my dominant Chrome account the Chrome bookmarks did not show up in the "import all available data". (Weirdly Bookmarks from other Chrome accounts I have did show up).

How can I get the Chrome bookmarks to be available for import?

I followed the steps to import bookmarks from Chrome into Firefox but when I choose my dominant Chrome account the Chrome bookmarks did not show up in the "import all available data". (Weirdly Bookmarks from other Chrome accounts I have did show up). How can I get the Chrome bookmarks to be available for import?

All Replies (2)

more options

Hi there,

To import bookmarks from Chrome into Firefox, you can try the following steps:

Open Firefox on your Windows 10 desktop. Click on the three horizontal lines icon in the top-right corner to open the menu. Select "Library" from the menu, and then choose "Bookmarks" from the drop-down options. In the Bookmarks Library window, click on "Show All Bookmarks" at the bottom. In the Library window that appears, click on "Import and Backup" from the toolbar. Choose "Import Data from Another Browser" from the options. A new window will open, showing a list of browsers you can import from. Select "Chrome." Make sure your dominant Chrome account is selected, and then click on "Next." You should see a list of items available for import, including bookmarks. Ensure the "Bookmarks" option is checked. Click on "Next" to proceed with the import process. Once the import is complete, you should find your Chrome bookmarks in Firefox's bookmarks library. If the Chrome bookmarks still don't show up as available for import, you can try the following troubleshooting steps:

Make sure you have the latest version of both Chrome and Firefox installed. Verify that your Chrome bookmarks are properly synced with your dominant Chrome account. Check your Chrome settings to ensure that bookmarks syncing is enabled. Restart both Chrome and Firefox before attempting the import process again. If the issue persists, you can try exporting your Chrome bookmarks as an HTML file and then importing that file into Firefox. To export bookmarks from Chrome, go to Chrome's bookmarks manager, click on the three dots menu, select "Export bookmarks," and save the file to your computer. Then, in Firefox's bookmarks library, choose "Import Bookmarks from HTML" instead of "Import Data from Another Browser" and select the exported HTML file. I hope these steps help you import your Chrome bookmarks into Firefox. If you have any further questions or need more assistance, please feel free to ask.

more options

What 'steps' have you followed? There is now a command in the File tree of the menu bar menu. If you don't have the menu bar showing, use alt + f then "Import From Another Browser".