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Firefox for Android freezes regularly

  • 1 resposta
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  • Last reply by Paul

valegombi
valegombi
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I've been using Firefox for decades on all my devices and all my many Android phones. In the last 2 or 3 months Firefox (on my mobile only) randomly becomes completely unresponsive. All the tabs I have open are still visible but nothing moves, I can't change pages or make be searches. It's completely frozen. I tried closing the app, restarting the phone. The only thing that fixes it is to uninstall the app and reinstall it. That works for a few weeks until it freezes again.

I've now uninstalled it 3 times already. It's starting to get quite inconvenient. I have to use Chrome because Firefox won't work.

I have an Oppo A74 5G my operating system is always up to date and so are all my apps. Please fix this problem. Thank you

I've been using Firefox for decades on all my devices and all my many Android phones. In the last 2 or 3 months Firefox (on my mobile only) randomly becomes completely unresponsive. All the tabs I have open are still visible but nothing moves, I can't change pages or make be searches. It's completely frozen. I tried closing the app, restarting the phone. The only thing that fixes it is to uninstall the app and reinstall it. That works for a few weeks until it freezes again. I've now uninstalled it 3 times already. It's starting to get quite inconvenient. I have to use Chrome because Firefox won't work. I have an Oppo A74 5G my operating system is always up to date and so are all my apps. Please fix this problem. Thank you

All Replies (1)

Paul
Paul
  • Top 25 Contributor
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Hi

In the Android Settings app, under Applications, have you tried clearing the cache (not data!) of the apps that you have installed?