Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox asks to save passwords it already has saved

  • 1 resposta
  • 0 have this problem
  • 9 views
  • Last reply by cor-el

praneshbhargava
praneshbhargava
more options

TLDR: Firefox offers me to save the credentials that are already saved.

I have saved passwords on Firefox. In order to log into my email, I use the saved log in credentials (which means I do not need to type out the credentials). It allows me to sign in, as expected, except that it asks me to save (again) the credentials, as if I have filled in the credentials manually for the first time.

I have Firefox 117.0 on Windows 11 computer.

Thank you.

TLDR: Firefox offers me to save the credentials that are already saved. I have saved passwords on Firefox. In order to log into my email, I use the saved log in credentials (which means I do not need to type out the credentials). It allows me to sign in, as expected, except that it asks me to save (again) the credentials, as if I have filled in the credentials manually for the first time. I have Firefox 117.0 on Windows 11 computer. Thank you.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that you did save the login for a different origin (protocol and hostname) and Firefox wants to save the login for another domain, so maybe check that in about:logins.

Current Firefox releases include subdomains as a suggestion in the drop-down list. You can set signon.includeOtherSubdomainsInLookup on the about:config page to disable/enable this feature to show subdomains.