This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Spam Emails

  • 2 respostas
  • 0 have this problem
  • 1 view
  • Last reply by Terry

more options

Hello, every since I've signed up with an account in Firefox, I've gotten marketing emails and other spam from Mozzila. I've opted out via the unsubscribe link several times, Ive tried checking "Unsubscribe from all emails" I've tried just leaving them all blank. But the emails persist.

Yes they are from Mozillas actual email, and the certificate checks out. Yes I've given it a few days. Yes, I've done the unsubscribe through my account settings as well. Please, I'm begging, someone at Mozilla look into this. I'd hate to black list your email and report Mozilla for violating the CAN-SPAM act.

Hello, every since I've signed up with an account in Firefox, I've gotten marketing emails and other spam from Mozzila. I've opted out via the unsubscribe link several times, Ive tried checking "Unsubscribe from all emails" I've tried just leaving them all blank. But the emails persist. Yes they are from Mozillas actual email, and the certificate checks out. Yes I've given it a few days. Yes, I've done the unsubscribe through my account settings as well. Please, I'm begging, someone at Mozilla look into this. I'd hate to black list your email and report Mozilla for violating the CAN-SPAM act.

All Replies (2)

more options

Hi

How long has it been since you opted out of receiving these emails?

more options

Apparently they stop after 5 emails.