This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 7 upgraded to 10, still stuck with ESR Extended Support Releases

more options

I upgraded my system from Windows 7 to Windows 10.

Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't.

How do I move to the standard Firefox from ESR?

I upgraded my system from Windows 7 to Windows 10. Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't. How do I move to the standard Firefox from ESR?

Chosen solution

You may have to install the current Release from https://www.mozilla.org/firefox/all/#product-desktop-release as just make sure Firefox is selected and not Firefox Extended Support Release. This page will serve you the full offline setup and not the small online stub installer.

Ler a resposta no contexto 👍 1

All Replies (2)

more options

Chosen Solution

You may have to install the current Release from https://www.mozilla.org/firefox/all/#product-desktop-release as just make sure Firefox is selected and not Firefox Extended Support Release. This page will serve you the full offline setup and not the small online stub installer.

more options

THANKS! Download the full installer fixed it, I'd only tried the small loader, I think.