This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Spam emails

  • 2 respostas
  • 0 have this problem
  • 4 views
  • Last reply by snowstormz

snowstormz
snowstormz
more options

I have been getting a lot of spam emails, I have been setting up filters to automatically delete ones in which I receive a lot. I have one particular one I can't get to take, it shows the "from" as being different legit websites and the reply to is always "@topcollection.online". Even when I put in a filter to delete the reply part as "@topcollections.online" it never deletes them and they just keep coming. How do I get them blocked? I included a jpg attachment to show what I mean. 

                                                                                                                          Thanks.
I have been getting a lot of spam emails, I have been setting up filters to automatically delete ones in which I receive a lot. I have one particular one I can't get to take, it shows the "from" as being different legit websites and the reply to is always "@topcollection.online". Even when I put in a filter to delete the reply part as "@topcollections.online" it never deletes them and they just keep coming. How do I get them blocked? I included a jpg attachment to show what I mean. Thanks.
Capturas de pantalla anexas

All Replies (2)

marwer
marwer
more options

Not quite sure what it is that you've tried, but here's how I would do it:

  1. Got to Tools -> Message filters
  2. Click "New"
  3. Add a filter name, select when to run ("Manually run" and "Getting new mail" seems a good start)
  4. Select "Match any of the following"
  5. In the left-most dropdown select "Customize"
  6. Under "New message header" enter "Reply-To", click "Add", click "OK"
  7. Back on the previous window, select "Reply-To" in the left-most dropdown
  8. Select "contains" in the middle dropdown
  9. Enter "@topcollection.online" in the right-most input field
  10. Under "Perform these actions" select what should happen (Delete Message or Move Message to ... etc.)
  11. Click "OK" and make sure the new filter is enabled (checkbox ticked)

That should do it. I seem to remember cases where I had to restart thunderbird before the filter was applied automatically.

Best /m

snowstormz
snowstormz Question owner
more options

Thanks for the reply but that didn't work either. I wondered if it was because you can choose the reply line in message filters but it doesn't show a reply to line to block.