This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot connect new computer to my email

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

I have downloaded Thunderbird to a new Windows computer but cannot connect to my Spectrum server. I have 2 other computers with Thunderbird which work fine. Spectrum is unable to help and feel there may be an issue with Thunderbird. I have uninstalled and then reinstalled Thunderbird to no avail. Any clues, anyone?

I have downloaded Thunderbird to a new Windows computer but cannot connect to my Spectrum server. I have 2 other computers with Thunderbird which work fine. Spectrum is unable to help and feel there may be an issue with Thunderbird. I have uninstalled and then reinstalled Thunderbird to no avail. Any clues, anyone?

All Replies (1)

more options

From being on this forum for a few years, my experience with Spectrum tech support has been negative. Spectrum servers seem to be a zoo of options. Anyway, please post the server settings you are using and let's start from there. screenshots of incoming server settings and smtp server settings are preferred to ensure volunteers here see all the data. Thank you.