This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

igHome infected

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by zeroknight

stepdogmusic
stepdogmusic
more options

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login. I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome? Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues. Thanks!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page, instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be careful. If you have a password or other data for that domain that you do not want to lose, make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website, data for that website will be saved once again.

zeroknight
zeroknight
more options

Does it still happen if you install uBlock Origin?