This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

managing the value prompted for a login

more options

Having tried all pointers to how to display this data, I give up and present my case here: In a banking app, the login field is blank and requires me to enter the correct Login ID. This works fine. However, if I double click on that field, an option is displayed, happening to be my email address, which will not work in this case; a numeric value is required.

So, knowing a prompt is enabled, I have entirely failed to get 'it' to save the correct ID. I have also find a place in Firefox settings where I can see and modify the value that comes up. I do however remember doing exactly that for some other site.

So, as I have said, I cannot find this in the Passwords nor the Settings pages. What am I missing?

Help would be much appreciated.

Having tried all pointers to how to display this data, I give up and present my case here: In a banking app, the login field is blank and requires me to enter the correct Login ID. This works fine. However, if I double click on that field, an option is displayed, happening to be my email address, which will not work in this case; a numeric value is required. So, knowing a prompt is enabled, I have entirely failed to get 'it' to save the correct ID. I have also find a place in Firefox settings where I can see and modify the value that comes up. I do however remember doing exactly that for some other site. So, as I have said, I cannot find this in the Passwords nor the Settings pages. What am I missing? Help would be much appreciated.

Chosen solution

My apologies; realizing that I had not quite understood what you meant by cursor down (getting way too old for this stuff), I now have (understood); and of course it works so I thank you kindly.

Ler a resposta no contexto 👍 0

All Replies (5)

more options

You can consider to disable auto-fill for logins.

You can inspect and edit a saved login in the Password Manager (about:logins).

You can also add a new login:


Suggestions in a login drop-down menu that have a key icon in front are login suggestions that you need to remove in the Password Manager.

Suggestions in a drop-down menu without a key symbol are autocomplete saved form data. Suggestions without a key icon are part of autocomplete saved form data that you should be able to remove by selecting this item with the cursor Down key and pressing Delete (Mac: Shift+Delete).

more options

Hi there, Thanks heaps for caring to respond. I am a great fan of Firefox. I never save passwords; so that section in Settings simply tells me that there are none saved.

In the end, I am not really talking about the passwords; rather the username. When I click that field, in the instance I want to manage, I get two entries. One I want the get rid off. Sadly, to the degree to which I understand your input, I fail to delete from the list of two. What frustrates me is that I remember managing an entry for another site, where I found the value that gets prompted for the username field. But I just cannot find it anymore.

Cookies does not give access to those two values; so where are they?

more options

Did you read the second part of my above reply about suggestions in a drop-down list?

more options

I sure did; and I tried it. However when I do, the value selected starts flashing and there seem to be no options to do anything.

What I am really keen to restablish is whereabouts in Firefox I can see each site I use with the prompt values accessible. I know I have found it before but cannot do it again.

more options

Chosen Solution

My apologies; realizing that I had not quite understood what you meant by cursor down (getting way too old for this stuff), I now have (understood); and of course it works so I thank you kindly.