This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can’t get my account to load on computer

janamiller1213
janamiller1213
more options

I’m signed into my account but can’t get beyond a page that says choose an account. What can I do?

I’m signed into my account but can’t get beyond a page that says choose an account. What can I do?

All Replies (2)

janamiller1213
janamiller1213 Question owner
more options

I choose my account but nothing happens, I’m stumped

Helpful?

Tomatoshadow2
Tomatoshadow2
more options

Hi,

Can you describe more about the error you're getting?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.