This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

We sometimes cannot access the Kaiser Permanente website.

  • 1 resposta
  • 0 have this problem
  • Last reply by cor-el

pwal_1
pwal_1
more options

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”. We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website. Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem? BTW.. the same problem also occurs on Chrome, just not as frequently.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page, instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

Note that you can also find "Clear Cookies ans Site Data" in the panel that opens if you click padlock in the location/address bar.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.