This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Junk mail loading up in the Inbox

  • 3 respostas
  • 1 has this problem
  • 6 views
  • Last reply by david

jworks
jworks
more options

I have TB 115.13.0 (32bit) In the past when I start TB, junk mail has always showed up as TB loaded new messages (with the red flame) and then were sent to the Junk Folder. Now they just stay in the Inbox with the red flame beside them and I have to manually send them to Junk Folder. What's wrong?

I have TB 115.13.0 (32bit) In the past when I start TB, junk mail has always showed up as TB loaded new messages (with the red flame) and then were sent to the Junk Folder. Now they just stay in the Inbox with the red flame beside them and I have to manually send them to Junk Folder. What's wrong?

All Replies (3)

david
david
  • Top 10 Contributor
more options

If this is a fresh thunderbird install, I suggest reviewing the junk setting for the account.

Helpful?

jworks
jworks Question owner
more options

Its not a fresh install. TB is set to update automatically though and I see this latest appears to have been 7/16/24. I'm pretty sure the issue was there before 7/16.

Helpful?

david
david
  • Top 10 Contributor
more options

Reviewing the junk settings could still be worthwhile.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.