This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird retention policy

  • 5 respostas
  • 0 have this problem
  • 38 views
  • Last reply by david

more options

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my account however it only works on the inbox and I have 1745 message in the All Mail folder which intermittently deletes the older messages and then restores them.

Am I doing something wrong?

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my account however it only works on the inbox and I have 1745 message in the All Mail folder which intermittently deletes the older messages and then restores them. Am I doing something wrong?

Chosen solution

highlight the account on main screen,right click and select 'subscribe' and a window will pop up where you can untick the subscription.

Ler a resposta no contexto 👍 0

All Replies (5)

more options

My experience is that AllMail is managed by Gmail. Since it is a duplicate of every message, I advise NOT subscribing to it, since it roughly doubles all processing time and doubles storage space.

Helpful?

more options

Thanks David. How do I unsubscribe? Do I just delete the folder?

Helpful?

more options

Chosen Solution

highlight the account on main screen,right click and select 'subscribe' and a window will pop up where you can untick the subscription.

Helpful?

more options

David. Thanks again. Thats it sorted

Helpful?

more options

You're welcome. I also suggest deleting the allmail and allmail.msf files in Imapmail\<accountname> in your profile AFTER exiting thunderbird.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.