We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

INBOX broken - accidentally did something - now everything automatically redirects to JUNK

  • 1 resposta
  • 0 have this problem
  • Last reply by Matt

more options

I was working with Tools->Message Filters to add another domain name into the account's e-mail address line vi the Edit... button. I did something I am clueless as to what it was, and now ALL an this account's INBOX contents are in JUNK

  • running a test send to this account, the incoming mail automatically goes into the JUNK folder.
  • JUNK now contains all INBOX contents (going back to 2014) as well as messages manually tagged as junk/spam
  • copying-pasting one or more Subject lines from JUNK to INBOX doesn't work
  • all mail stays in JUNK and nothing stays in INBOX
  • somehow it's as if I've made INBOX be a symbolic link to JUNK.
  • this happens on all my machines:

-- Mac running Monterey 12.6.1 with Thunderbird 115.10.1 (64-bit) -- Mac running Monterey 12.7.6 with Thunderbird 115.10.1 (64-bit) -- Mac running Sonoma 14.4 with Thunderbird 128.1.0esr (64 bit)

In this account's Tools->Message Filters, clicking Edit for SpamAssassinYes, and then not doing anything and simply clicking OK, a notifier window comes up stating:

Search Terms Invalid This filter cannot be saved because the search term "Junk Score Origin isn't" is invalid in the current context.

I've never intentionally edited the SpamAssassinYes Filter

HOW CAN I RESTORE INBOX TO FUNCTION CORRECTLY?

I was working with Tools->Message Filters to add another domain name into the account's e-mail address line vi the Edit... button. I did something I am clueless as to what it was, and now ALL an this account's INBOX contents are in JUNK * running a test send to this account, the incoming mail automatically goes into the JUNK folder. * JUNK now contains all INBOX contents (going back to 2014) as well as messages manually tagged as junk/spam * copying-pasting one or more Subject lines from JUNK to INBOX doesn't work * all mail stays in JUNK and nothing stays in INBOX * somehow it's as if I've made INBOX be a symbolic link to JUNK. * this happens on all my machines: -- Mac running Monterey 12.6.1 with Thunderbird 115.10.1 (64-bit) -- Mac running Monterey 12.7.6 with Thunderbird 115.10.1 (64-bit) -- Mac running Sonoma 14.4 with Thunderbird 128.1.0esr (64 bit) In this account's Tools->Message Filters, clicking Edit for SpamAssassinYes, and then not doing anything and simply clicking OK, a notifier window comes up stating: Search Terms Invalid This filter cannot be saved because the search term "Junk Score Origin isn't" is invalid in the current context. I've never intentionally edited the SpamAssassinYes Filter HOW CAN I RESTORE INBOX TO FUNCTION CORRECTLY?

All Replies (1)

more options

I would start by disabling that filter which is obviously now containing a criteria that all mail meet. Like a domain named com.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.