Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot send emails

  • 1 resposta
  • 1 has this problem
  • Last reply by sfhowes

more options

On my Thunderbird email I receive an error when sending an email that says: Sending of the message failed. An error occurred while sending mail. The mail server responded:<djwilson31475@twc.com> sender rejected. The email address you are sending as must match the email address you used to Auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. I checked and the email address is correct. Any assistance would be appreciated. Thank you.

On my Thunderbird email I receive an error when sending an email that says: Sending of the message failed. An error occurred while sending mail. The mail server responded:<djwilson31475@twc.com> sender rejected. The email address you are sending as must match the email address you used to Auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. I checked and the email address is correct. Any assistance would be appreciated. Thank you.

All Replies (1)

more options

Do you have multiple accounts with twc.com, or accounts with other providers? Are there smtp servers for each account?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.