This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Spam messed up...............

  • 4 respostas
  • 0 have this problem
  • Last reply by James

more options

Just updated. Big mistake!!! The "spam filter was great", now it's not. Your not allowed to complain because all these people work for free to make it great. But, they just have to change a good thing up so they have something to do. I use to get the rare spam mixed into my mail, and no spam in the junk mailbox. Now since a recent change in the last week, I have spam every where. Duplicate spam too! In my in box, in junk mail. It's like Yahoo mail now. Two pieces of mail, and a spam mailbox with 50 pieces of junk mail. This is just like the weird change a couple of years ago when after you deleted your mail, it just showed up again. That's when I was told how ungrateful I was for complaining. All the poor Mozilla patriots, slaving away to make the World a better place. Changing stuff just to be changing stuff! I guess they want to work at Microsoft. Here comes Windows the Dozen. Greatest yet! Why did I push that upgrade Thunderbird button.

P.S. Watch me get called dumb because Mozilla doesn't have anything to do with Thunderbird. Oh, wait, Mozilla took Thunderbird back. I'm safe!

Just updated. Big mistake!!! The "spam filter was great", now it's not. Your not allowed to complain because all these people work for free to make it great. But, they just have to change a good thing up so they have something to do. I use to get the rare spam mixed into my mail, and no spam in the junk mailbox. Now since a recent change in the last week, I have spam every where. Duplicate spam too! In my in box, in junk mail. It's like Yahoo mail now. Two pieces of mail, and a spam mailbox with 50 pieces of junk mail. This is just like the weird change a couple of years ago when after you deleted your mail, it just showed up again. That's when I was told how ungrateful I was for complaining. All the poor Mozilla patriots, slaving away to make the World a better place. Changing stuff just to be changing stuff! I guess they want to work at Microsoft. Here comes Windows the Dozen. Greatest yet! Why did I push that upgrade Thunderbird button. P.S. Watch me get called dumb because Mozilla doesn't have anything to do with Thunderbird. Oh, wait, Mozilla took Thunderbird back. I'm safe!

All Replies (4)

more options

Do you have a problem where you would like assistance? Or are you just venting?

Helpful?

more options

There is no real help. (assistance) Just like when my new messages kept reappearing after they were deleted. Your people blamed my mail server, and or me. And now, two years later, by some coincidence, right after two updates, I start getting "Spam" in my "In box", and duplicate messages in my "Junk mail" folder. I'm just venting David, because there is no one at Thunderbird who will admit they shouldn't have changed a good thing. Someone else probably complained that the spam filter was too good and they didn't get their gas bill. Now I have to delete two dozen spam emails from two locations every day. While being careful not to delete "MY" gas bill. Choyashi

Helpful?

more options

I've been involved for almost 20 years and I know all the inside history - Mozilla (the team that produces Firefox) doesn't develop Thunderbird.

And I am also familiar with the code and all the changes that have gone into the last several years of updates - spam filtering's core code hasn't changed in several years. Full stop.

But perhaps by focusing on just the core behavior, people here might be able to help you. Are you using Unified Folder mode?

Helpful?

more options

c.capers1 said

because Mozilla doesn't have anything to do with Thunderbird. Oh, wait, Mozilla took Thunderbird back. I'm safe!

Operated by MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, Thunderbird is an independent, community-driven project that is managed and overseen by the Thunderbird Council, which is elected by the Thunderbird community. https://en.wikipedia.org/wiki/Mozilla_Thunderbird

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.