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Can't open due to update.

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  • Last reply by david

morrie2
morrie2
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I'm getting a message to create a new profile before I can open my Thunderbird. I'm not quite sure how to do that. I went to the folder where default profiles are supposed to be stored but don't see one. I have several thousand emails saved in several different folders, and also have about a thousand email addresses. I'm concerned that I might lose those if I click to create a new profile. Can someone advise on this? Thank you

I'm getting a message to create a new profile before I can open my Thunderbird. I'm not quite sure how to do that. I went to the folder where default profiles are supposed to be stored but don't see one. I have several thousand emails saved in several different folders, and also have about a thousand email addresses. I'm concerned that I might lose those if I click to create a new profile. Can someone advise on this? Thank you

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david
david
  • Top 10 Contributor
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Please post the exact message that you receive.

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