This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Strange characters when receiving internal emails

  • 3 respostas
  • 2 have this problem
  • Last reply by inaki3

more options

Hi, when we send an email to our customers using accents or special characters (like letter Ñ, as we are in spain) when receiving it we can see black squares with ??? , see attached screenshot.

Can anyone help please?!?!

It's urgent

Hi, when we send an email to our customers using accents or special characters (like letter Ñ, as we are in spain) when receiving it we can see black squares with ??? , see attached screenshot. Can anyone help please?!?! It's urgent
Capturas de pantalla anexas

Chosen solution

Same problem. I resolved changing in advanced config (ajustes->general->configuración avanzada) mail.strictly_mime to true

Ler a resposta no contexto 👍 1

All Replies (3)

more options

Hi,

We have same problem in arround 30 instances since last updates. We have forced pure HTML and temporaly works, but when add a reply by Outlook issue appears again.

Helpful?

more options

Chosen Solution

Same problem. I resolved changing in advanced config (ajustes->general->configuración avanzada) mail.strictly_mime to true

Helpful?

more options

Miguel Anxo Otero Landín dijo

Same problem. I resolved changing in advanced config (ajustes->general->configuración avanzada) mail.strictly_mime to true

It worked PERFECTLY!! Really thanksss

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.