This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird freezing

  • 1 resposta
  • 0 have this problem
  • Last reply by BAMimages

more options

Hi

I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for several weeks now and today I can't get that account to work at all.

I'm on Windows 11 and have tried re-starting my laptop in Safe Mode but the freezing persists. I've tried turning off Windows Defender - it makes no difference and I don't have any other anti-virus running.

I have 450 emails in my Inbox and don't want to lose any of them or my address book. I do back up each week.

Not very tech savvy and no clue how to sort the issue out.

All help appreciated.

Hi I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for several weeks now and today I can't get that account to work at all. I'm on Windows 11 and have tried re-starting my laptop in Safe Mode but the freezing persists. I've tried turning off Windows Defender - it makes no difference and I don't have any other anti-virus running. I have 450 emails in my Inbox and don't want to lose any of them or my address book. I do back up each week. Not very tech savvy and no clue how to sort the issue out. All help appreciated.

BAMimages modificouno o

All Replies (1)

more options

I'll have to go with a different email client unless I receive a reply to my question. Thunderbird freezes every time I open it so it's unusable.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.