This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I open hotmail messages, delete, compose, etc. ? It has stopped working since May 31st.

more options

On May 31st , 2010 my hotmail stopped working properly with Firefox. After logging in to my account, I see that I have new messages, but cannot read them, or read the old messages. I cannot delete, compose, or do anything with my messages. I can access hotmail through explorer but would rather continue to use firefox. What can I do to fix it? I have tried downloading the newest version of firefox but that didn't help. My hotmail address is gstrayerart@hotmail.com

URL of affected sites

http://www.hotmail.com

On May 31st , 2010 my hotmail stopped working properly with Firefox. After logging in to my account, I see that I have new messages, but cannot read them, or read the old messages. I cannot delete, compose, or do anything with my messages. I can access hotmail through explorer but would rather continue to use firefox. What can I do to fix it? I have tried downloading the newest version of firefox but that didn't help. My hotmail address is gstrayerart@hotmail.com == URL of affected sites == http://www.hotmail.com

Chosen solution

My old messages are being deleted after 7 days, but I do not want all the old messages to be deleted. This problem just started in March. How can we stop the automatic deletion of old messages on hotmail?

Ler a resposta no contexto 👍 0

All Replies (6)

more options

Chosen Solution

My old messages are being deleted after 7 days, but I do not want all the old messages to be deleted. This problem just started in March. How can we stop the automatic deletion of old messages on hotmail?

more options

fire fox is close when i compose my email message how can i solve my problem? please please please tell me fast

more options

I have a problem similar to gstrayerart@hotmail.com, except that I use AT&T webmail instead of Hotmail, using Firefox 3.6.9 and running WinXP SP3. It started just a couple of days ago. The email header shows up, but I cannot read the content of the email, either in the reading pane or by double-clicking the email to open the full window for email. I can read my email using IE7 (opens very slowly) or Google Chrome. larry.d.adams@att.net

LateNightLarry modificouno o

more options

I have a problem similar to gstrayerart@hotmail.com, except that I use mail.tiscali.it. It works with Firefox 3.6.13 but is not works with firefox 4 beta 10. The mail page open but it is not possible to access to the message list.

more options

Like Angatti I cannot open my Tiscali emails in FF4, beta 11 in my case (no problem in FF3.6). I am currently trying to get TalkTalk to look at their compatibility with FF4. So far they have suggested clearing the cookie cache and trying IE! Needless to say, I asked them to think again.

more options

I am having fits trying to send, reply to, or forward emails on Hotmail. Microsoft says it's likely a compatibility problem with Firefox. I recently downloaded the 4.0 version of Firefox. Sorry I did. Any solutions?