This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks toolbar gone, bookmarking doesn't work, restarted, reinstalled, no change, HELP!

more options

I've lost the bookmarks toolbar, all bookmarks and the ability to bookmark anything. Everything under all menus are grayed out. Tried reinstalling...no change. Would appreciate any help.

I've lost the bookmarks toolbar, all bookmarks and the ability to bookmark anything. Everything under all menus are grayed out. Tried reinstalling...no change. Would appreciate any help.

All Replies (2)

more options

I am using Windows XP Professional 2002 on this computer. I have not noticed my laptop w/ Vista having the same problem, but I don't use it much.

more options

Nelson

You can try to delete the Firefox plist file. How .plist files become corrupt and troubleshooting the results Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist). User > Library > Preferences > org.mozilla.firefox.plist

You can also try http://thexlab.com/faqs/repairprocess.html Troubleshooting permissions issues in Mac OS X


Jeannie Please do not use existing threads to ask a question, but start a new thread instead. Thanks!

In Firefox 3.6 on Windows you can hide the menu bar via "View > Toolbars" or via the right click context menu on a toolbar. Press F10 or press and hold the Alt key down to bring up the menu bar temporarily. Go to "View > Toolbars" or right-click the menu bar or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state). See also Restore the Menu bar in Firefox and http://kb.mozillazine.org/Toolbar_customization