This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Quicktime movies are not playing in a particular website

  • 1 resposta
  • 0 have this problem
  • 2 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
more options

Quicktime movies are not displaying on the catalogue pages of the Science Photo Library website - one url below - but they are displaying on their demo movie pages.

We're running Firefox 3.6.6 on XP Pro SP2 with the QT 7.6.6 plugin. The Library have tried this but say it's working for them; we have two machines here that can't see these catalogue movies.

When clicking one of the icons to launch a preview movie, the QT either shows a question mark, but which is unclickable, or is white. In the latter case you can click the playhead, but it doesn't start the movie. Also, if you right click these, you get the options you would see if you don't have QT Pro installed, ie. the Save options have 'Pro' in front of them. We do have Pro licenses.

We also have the VLC player and plugin installed. Disabling that in Firefox makes no difference though.

Thanks.

Julian.

URL of affected sites

http://www.sciencephoto.com/search/searchLogic.html?_uri=%2Fsearch%2Fsearch.html&userid=&media_type=motion&searchstring=take+27&x=27&y=11&license=all&matchtype=fuzzy&subtype=photo&image_channel=all&motion_cat_all=on&photorestrict=&perpage=12&sort_results=0&historyid=0

Quicktime movies are not displaying on the catalogue pages of the Science Photo Library website - one url below - but they are displaying on their demo movie pages. We're running Firefox 3.6.6 on XP Pro SP2 with the QT 7.6.6 plugin. The Library have tried this but say it's working for them; we have two machines here that can't see these catalogue movies. When clicking one of the icons to launch a preview movie, the QT either shows a question mark, but which is unclickable, or is white. In the latter case you can click the playhead, but it doesn't start the movie. Also, if you right click these, you get the options you would see if you don't have QT Pro installed, ie. the Save options have 'Pro' in front of them. We do have Pro licenses. We also have the VLC player and plugin installed. Disabling that in Firefox makes no difference though. Thanks. Julian. == URL of affected sites == http://www.sciencephoto.com/search/searchLogic.html?_uri=%2Fsearch%2Fsearch.html&userid=&media_type=motion&searchstring=take+27&x=27&y=11&license=all&matchtype=fuzzy&subtype=photo&image_channel=all&motion_cat_all=on&photorestrict=&perpage=12&sort_results=0&historyid=0

All Replies (1)

Morbus
Morbus
more options

Hello Julian.

You probably need to contact Apple for support on QuickTime. And maybe the site's owner... This isn't likely to be a Firefox problem.