This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When printing thru Firefox, only graphics prints- not text. I reset all print.print_printer in config., still no text. Problem only occurs with Brother 1440 laser though, my other printer is good. I am using W2K

  • 3 respostas
  • 25 have this problem
  • 1 view
  • Last reply by tuaris

more options

This printing problem started happening when I installed and started using Firefox instead of Explorer

This happened

Every time Firefox opened

This printing problem started happening when I installed and started using Firefox instead of Explorer == This happened == Every time Firefox opened

All Replies (3)

more options

Any chance that printer is listed twice in about:config ?? The second version would have a (2) for the prefs for the second listing.

If so, all those (2) prefs need to be reset, and you need to make sure they don't reappear after you restart Firefox. --- BTW, the data you put in the Troubleshooting Information box isn't the information that this forums software asked for, the correct information is found in Help > Troubleshooting Information..., then you hit the Copy all to clipboard and then paste that info into the box for that information.

That information would have answered my question about duplicate listings; that feature was developed for this forum and would have shown all your printer data in your original posting.

more options

I have only (1) Brother 1440 printer listed under "Printers"

also below is the information from "Troubleshooting Information" Does this help? If not, what do you need me to do to get you the information that you need?

Many thanks, P


 Application Basics
       Name
       Firefox
       Version
       3.6.6
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
 Modified Preferences
     Name
     Value
       browser.history_expire_days
       1
       browser.history_expire_days.mirror
       1
       browser.history_expire_days_min
       0
       browser.places.importBookmarksHTML
       false
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.google.com/
       browser.startup.homepage_override.mstone
       rv:1.9.2.6
       extensions.lastAppVersion
       3.6.6
       font.name.serif.x-western
       Arial
       network.cookie.prefsMigrated
       true
       network.http.proxy.version
       1.0
       places.last_vacuum
       1278524230
       print.print_printer
       Brother HL-1440
       print.printer_Brother_HL-1440.print_bgcolor
       true
       print.printer_Brother_HL-1440.print_bgimages
       true
       print.printer_Brother_HL-1440.print_command
       print.printer_Brother_HL-1440.print_downloadfonts
       false
       print.printer_Brother_HL-1440.print_edge_bottom
       0
       print.printer_Brother_HL-1440.print_edge_left
       0
       print.printer_Brother_HL-1440.print_edge_right
       0
       print.printer_Brother_HL-1440.print_edge_top
       0
       print.printer_Brother_HL-1440.print_evenpages
       true
       print.printer_Brother_HL-1440.print_footercenter
       print.printer_Brother_HL-1440.print_footerleft
       &PT
       print.printer_Brother_HL-1440.print_footerright
       &D
       print.printer_Brother_HL-1440.print_headercenter
       print.printer_Brother_HL-1440.print_headerleft
       &T
       print.printer_Brother_HL-1440.print_headerright
       &U
       print.printer_Brother_HL-1440.print_in_color
       true
       print.printer_Brother_HL-1440.print_margin_bottom
       0.5
       print.printer_Brother_HL-1440.print_margin_left
       0.5
       print.printer_Brother_HL-1440.print_margin_right
       0.5
       print.printer_Brother_HL-1440.print_margin_top
       0.5
       print.printer_Brother_HL-1440.print_oddpages
       true
       print.printer_Brother_HL-1440.print_orientation
       0
       print.printer_Brother_HL-1440.print_pagedelay
       500
       print.printer_Brother_HL-1440.print_paper_data
       1
       print.printer_Brother_HL-1440.print_paper_height
       11.00
       print.printer_Brother_HL-1440.print_paper_size_type
       0
       print.printer_Brother_HL-1440.print_paper_size_unit
       0
       print.printer_Brother_HL-1440.print_paper_width
       8.50
       print.printer_Brother_HL-1440.print_reversed
       false
       print.printer_Brother_HL-1440.print_scaling
       1.00
       print.printer_Brother_HL-1440.print_shrink_to_fit
       true
       print.printer_Brother_HL-1440.print_to_file
       false
       print.printer_Brother_HL-1440.print_unwriteable_margin_bottom
       0
       print.printer_Brother_HL-1440.print_unwriteable_margin_left
       0
       print.printer_Brother_HL-1440.print_unwriteable_margin_right
       0
       print.printer_Brother_HL-1440.print_unwriteable_margin_top
       0
       print.printer_Lexmark_X125.print_bgcolor
       true
       print.printer_Lexmark_X125.print_bgimages
       true
       print.printer_Lexmark_X125.print_command
       print.printer_Lexmark_X125.print_downloadfonts
       false
       print.printer_Lexmark_X125.print_edge_bottom
       0
       print.printer_Lexmark_X125.print_edge_left
       0
       print.printer_Lexmark_X125.print_edge_right
       0
       print.printer_Lexmark_X125.print_edge_top
       0
       print.printer_Lexmark_X125.print_evenpages
       true
       print.printer_Lexmark_X125.print_footercenter
       print.printer_Lexmark_X125.print_footerleft
       &PT
       print.printer_Lexmark_X125.print_footerright
       &D
       print.printer_Lexmark_X125.print_headercenter
       print.printer_Lexmark_X125.print_headerleft
       &T
       print.printer_Lexmark_X125.print_headerright
       &U
       print.printer_Lexmark_X125.print_in_color
       true
       print.printer_Lexmark_X125.print_margin_bottom
       0.5
       print.printer_Lexmark_X125.print_margin_left
       0.5
       print.printer_Lexmark_X125.print_margin_right
       0.5
       print.printer_Lexmark_X125.print_margin_top
       0.5
       print.printer_Lexmark_X125.print_oddpages
       true
       print.printer_Lexmark_X125.print_orientation
       0
       print.printer_Lexmark_X125.print_pagedelay
       500
       print.printer_Lexmark_X125.print_paper_data
       1
       print.printer_Lexmark_X125.print_paper_height
       11.00
       print.printer_Lexmark_X125.print_paper_size_type
       0
       print.printer_Lexmark_X125.print_paper_size_unit
       0
       print.printer_Lexmark_X125.print_paper_width
       8.50
       print.printer_Lexmark_X125.print_reversed
       false
       print.printer_Lexmark_X125.print_scaling
       1.00
       print.printer_Lexmark_X125.print_shrink_to_fit
       true
       print.printer_Lexmark_X125.print_to_file
       false
       print.printer_Lexmark_X125.print_unwriteable_margin_bottom
       0
       print.printer_Lexmark_X125.print_unwriteable_margin_left
       0
       print.printer_Lexmark_X125.print_unwriteable_margin_right
       0
       print.printer_Lexmark_X125.print_unwriteable_margin_top
       0
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.sanitizeOnShutdown
       true
       security.enable_ssl2
       true
       security.enable_tls
       false
       security.warn_viewing_mixed
       false
more options

I have the same issue with Windows XP SP3. The printer is attached to a Windows 2000 server.

What I am doing to work around for now is printing to PDFCreator. Then I print from PDFCreator to the HL-1440.